Our accessibility approach

GhamaHealth aims to provide a website experience that is inclusive, practical and usable for as many people as possible. This includes visitors who use screen readers, screen magnifiers, voice recognition software, keyboard-only navigation, mobile accessibility settings or other assistive tools.

Our goal is simple: make the site easier to read, easier to move through and easier to understand. That matters for accessibility, but it also makes the website better for everyone.

Standards we work towards

GhamaHealth works towards aligning core areas of the website with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA where practical. WCAG is an internationally recognised set of recommendations for making web content more accessible.

WCAG is built around four main principles:

Accessibility features across the site

Across GhamaHealth, we work to support accessible use through:

• Clear page structure with headings, sections and readable content flow.
• Typography, spacing and layouts designed to support comfortable reading.
• Colour choices intended to provide sufficient contrast between text and background.
• Responsive layouts that adapt across mobile, tablet and desktop screens.
• Alternative text for meaningful images where appropriate.
• Descriptive wording for important links, buttons and calls to action.
• Keyboard-friendly navigation across core website areas where practical.
• Content blocks that avoid unnecessary clutter, flashing effects or aggressive visual movement.

What we keep improving

Since late 2025, GhamaHealth has undergone several layout, content and design improvements. As part of that work, we continue reviewing older pages, product descriptions, collection pages, article layouts and interactive elements.

Areas we continue to refine include image descriptions, link wording, heading order, mobile spacing, form labels, keyboard focus states, and the accessibility of custom Shopify sections.

Third-party tools and Shopify services

Some parts of the GhamaHealth website rely on third-party services, including Shopify features, payment gateways, checkout tools, embedded content, analytics, email marketing tools and selected apps.

We do not control every part of those platforms directly. However, we aim to choose and manage tools carefully, review how they affect the customer experience, and make adjustments where practical if they create unnecessary friction.

Need help using the website?

If you experience difficulty using GhamaHealth, notice an accessibility issue, or need information in a different format, please contact us. We genuinely want to know where something is not working well.

When contacting us, it can help to include:

• The page or feature you were using.
• What you were trying to do.
• The browser, device or assistive technology you were using, if relevant.
• A brief description of what made the experience difficult.

We aim to review accessibility enquiries promptly and work towards a practical solution wherever possible.

Ongoing review

Accessibility is part of maintaining a thoughtful website. As GhamaHealth continues to grow, we will keep reviewing the site, updating older content and improving the experience with accessibility in mind.

We appreciate feedback from visitors and customers. It helps us make GhamaHealth clearer, calmer and easier to use.