Shipping policy

Shipping

We pack and dispatch orders with care using Australia Post. Tracking is provided for every shipment.

Australian Orders

Flat rate: $19.95

Delivery time: 5–12 business days after dispatch

Handling time: 1–2 business days (in-stock items)

We no longer offer domestic express shipping.

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Dispatch

• Orders ship Monday–Friday (excluding public holidays)
• Stock transfers may extend dispatch time
• Temperature-sensitive items ship early in the week

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Delivery Notes

• Tracking is provided for all orders
• Delays by Australia Post are outside our control
• ATL = parcel left at your risk
• Uncollected parcels require new shipping payment

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International Orders

Available only to selected countries shown at checkout.

Standard: 8–30 business days

Express: 6–15 business days

• Shipping cost calculated at checkout
• Customs duties & taxes may apply
• Temperature-sensitive items ship at your risk

Check your country’s official customs website before ordering.

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For full details, visit our complete Shipping Policy .

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