| Destination |
Approximate Delivery Time After Dispatch |
| Most Australian metro areas |
Approximately 5–8 business days |
| WA, remote, and regional areas |
Approximately 8–12 business days |
Note: Delivery times are estimates only and may vary due to location, carrier delays, weather events, public holidays, or Australia Post network conditions.
Missed deliveries: If no one is available and Australia Post cannot safely leave the parcel, a notification may be sent by SMS or email using the contact details provided at checkout. Customers should follow Australia Post's instructions for collection or redelivery.
Uncollected parcels: If a parcel is returned to us due to non-collection, additional shipping charges may apply before the order can be resent, subject to applicable consumer law.
Authority to Leave & Signature on Delivery
For the security of our customers, GhamaHealth may require a signature on delivery depending on the order value, contents and delivery circumstances.
Authority to Leave is not available for orders requiring a signature.
Where Authority to Leave is permitted and selected, delivery arrangements and responsibility for the parcel are subject to applicable Australian Consumer Law.
If a signature is required and no one is available, Australia Post may arrange collection from a nearby Post Office.
Damaged packages: If your parcel arrives damaged, please contact us as soon as possible, preferably within 48 hours, and include clear photos of both the product and outer packaging. This timeframe does not limit your rights under Australian Consumer Law.