Explore common health concerns and discover practitioner-grade nutritional support tailored to help restore balance and support your overall wellbeing.
Health concerns rarely arrive in neat little boxes. If more than one area feels relevant, begin with the pattern affecting daily life the most — energy, sleep, digestion, mood, immunity, or hormonal balance.
Persistent, worsening, unexplained, or sudden symptoms should be discussed with a qualified health professional, especially when medication, pregnancy, breastfeeding, or existing health conditions are involved.
For customers who value better guidance, clearer choices, and a more thoughtful way to shop practitioner-grade wellness.
Orders & Delivery
At GhamaHealth, orders are packed and dispatched with care using Australia Post. This page explains our Australian and international shipping options, estimated delivery timeframes, dispatch handling, customs information and important delivery notes.
Tracking is provided for every shipment. Temperature-sensitive products receive additional handling and protective packaging.
We ship Australia-wide using Australia Post, including residential addresses, business addresses, PO Boxes and Parcel Lockers.
Parcel Lockers: If you use a Parcel Locker, please enter the correct Australia Post Parcel Locker number and associated name. Incorrect or incomplete details may cause delivery delays or failed delivery. For assistance, visit the Australia Post Parcel Locker information page .
Handling time: Most in-stock orders are packed and dispatched within 1–3 business days, excluding weekends and public holidays. During peak periods, or where stock transfer is required, dispatch may take longer.
Important: Domestic express shipping is not available as a selectable delivery option. Australian orders are sent using tracked standard shipping. Temperature-sensitive products delivered within Australia are sent using Australia Post Express Post at no additional shipping charge. To support secure delivery, GhamaHealth may add transit cover and/or require Signature on Delivery for any order, at no additional cost to the customer.
Australia only
Orders of $249 or more after discounts
$19.95 per order
For Australian orders under $249
Shipping times are delivery estimates after dispatch. Tracking is provided with every order. The applicable shipping charge is confirmed at checkout.
| Destination | Approximate Delivery Time After Dispatch |
|---|---|
| Most Australian metro areas | Approximately 5–8 business days |
| WA, remote and regional areas | Approximately 8–12 business days |
Note: Delivery times are estimates only and may vary due to location, carrier delays, weather events, public holidays or Australia Post network conditions.
Missed deliveries: If no one is available and Australia Post cannot safely leave the parcel, a notification may be sent by SMS or email using the contact details provided at checkout. Customers should follow Australia Post's instructions for collection or redelivery.
Uncollected parcels: If a parcel is returned to us due to non-collection, additional shipping charges may apply before the order can be resent, subject to applicable consumer law.
For the security of our customers, GhamaHealth may require a signature on delivery depending on the order value, contents and delivery circumstances.
Authority to Leave is not available for orders requiring a signature.
Where Authority to Leave is permitted and selected, delivery arrangements and responsibility for the parcel are subject to applicable Australian Consumer Law.
If a signature is required and no one is available, Australia Post may arrange collection from a nearby Post Office.
Damaged packages: If your parcel arrives damaged, please contact us as soon as possible, preferably within 48 hours, and include clear photos of both the product and outer packaging. This timeframe does not limit your rights under Australian Consumer Law.
We aim to dispatch in-stock items within 1–3 business days, excluding weekends and public holidays.
Popular products are kept available where possible, but occasional supplier restocking or stock transfer delays may occur. If your order is time-sensitive, please contact us before placing your order.
Temperature-sensitive products: These products may be dispatched early in the week to reduce the risk of weekend delays. Orders placed after 10 am Wednesday may be held until the following week. Please see our Temperature-Sensitive Product Storage & Shipping Guide for further information.
Order verification: In rare cases, an order may require manual verification before dispatch. This helps maintain a safe and secure shopping environment. If verification is required, dispatch may take up to 3–5 business days.
Certain specialist supplements, including some probiotics, require additional care during storage and transportation. Products identified with the ❄ symbol may have specific temperature and handling requirements.
GhamaHealth takes additional precautions when preparing these orders, including insulated packaging and cooling materials where appropriate. For deliveries within Australia, temperature-sensitive products are dispatched using Australia Post Express Post at no additional shipping charge.
Orders containing temperature-sensitive products placed after 10:00 am Wednesday may not be dispatched until the following week. This precaution helps reduce the possibility of parcels remaining in transit over the weekend.
Customers are encouraged to arrange prompt delivery or collection and follow the manufacturer's storage instructions upon receipt. Product storage requirements vary, and refrigerated products should not be assumed to have identical temperature tolerances.
Insulated packaging and cooling materials are protective measures and do not guarantee a specific temperature throughout transit. Express Post delivery times may vary depending on the destination.
Our dedicated guide explains storage requirements, protective packaging, dispatch timing, customer responsibilities and considerations for returns.
View Storage & Shipping Guide →Yes! GhamaHealth welcomes customers worldwide. We offer international shipping to a wide range of destinations, with additional countries available upon request.
Your country not listed? No problem! Simply contact our Customer Care team at info@ghamahealth.com.au and we'll be happy to assist with adding your country to our shipping destinations, where delivery is available.
Our current checkout destinations include Bahrain, Canada, Hong Kong SAR, Kuwait, Malaysia, New Zealand, Oman, Qatar, Saudi Arabia, Singapore, South Korea, United Arab Emirates, United Kingdom and United States.
International shipping rates are based on the packed parcel weight, including protective packaging. For countries available at checkout, shipping options and charges are displayed before payment. For additional destinations, our Customer Care team can assist.
Rates calculated based on destination and packed parcel weight.
Rates calculated based on destination and packed parcel weight.
Temperature-sensitive products: The complimentary Express Post upgrade for eligible temperature-sensitive products applies to Australian deliveries only. International shipping services and charges are determined separately.
Important: International customers are responsible for checking whether the products they order can legally be imported into their destination country.
Unsure about import rules? Please check your country's official customs website before ordering. Customs requirements, duties, taxes and restricted item rules are set by local authorities and may change without notice.
If your order is already in transit and you receive a customs notice, email us with your order number and notice details: info@ghamahealth.com.au .
Select your destination to visit its official government customs website. Please check import restrictions for supplements before ordering.
Note: Customs rules and import requirements can change without notice. These external websites are maintained by the relevant authorities.
For information about refunds, returns and consumer rights, please review our Refund and Returns Policy .
For additional storage and delivery conditions relating to refrigerated or temperature-sensitive supplements, please see our Temperature-Sensitive Product Storage & Shipping Guide .
Revised: 2 November 2026
OUR WAREHOUSE
26 Artisan Rd.
Seven Hills, NSW 2147
Tel: +61 2 9683 2598
Dispatch warehouse only — no public access or counter sales.
We acknowledge the Darug People of the Burramattagal as the Traditional Custodians of the land on which we work, live, and learn. We pay our respects to their Elders, past and present and extend that respect to Aboriginal and Torres Strait Islander peoples here today.
