Privacy policy
Last updated: February 4, 2026
At GhamaHealth, your privacy is treated with care and respect. We collect only the information necessary to provide a secure, efficient, and personalised shopping experience while maintaining the integrity of our services.
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, make a purchase, communicate with us, or otherwise interact with our services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
Who We Are
GhamaHealth operates this website and online store to provide access to curated health products, professional-grade supplements, and wellness solutions.
To support the safety, reliability, and performance of our store, we use trusted third-party technology providers that assist with secure payment processing, order fulfilment, analytics, and site functionality.
Personal Information We Collect
“Personal information” refers to data that can identify you or reasonably be linked to you.
Contact Details
- Name
- Billing and shipping address
- Phone number
- Email address
Transaction Information
- Purchase history
- Items viewed or added to cart
- Returns, exchanges, and order activity
Payment Information
Payments are processed securely through certified payment providers. GhamaHealth does not store full credit card details.
Account Information
If you create an account, we may store login details, preferences, and saved information to improve your shopping experience.
Communications
Any information you provide when contacting customer support or communicating with us.
Device and Usage Information
This may include IP address, browser type, device identifiers, and how you interact with our website. This helps us maintain security and optimise site performance.
How We Collect Information
- Directly from you: when you place an order, create an account, subscribe to emails, or contact us.
- Automatically: through cookies and similar technologies that help our website function properly and remember your preferences.
- From trusted service providers: such as payment processors, analytics providers, and platform infrastructure partners that support our operations.
How We Use Your Information
We use personal information responsibly and only where appropriate to operate our business effectively.
Providing Our Services
- Process payments
- Fulfil and ship orders
- Provide order updates
- Manage accounts
- Facilitate returns or exchanges
Improving Your Experience
- Personalise website interactions
- Recommend relevant products
- Maintain site performance
Customer Support
To respond to enquiries and provide assistance when needed.
Security and Fraud Prevention
To protect our customers, our business, and the integrity of transactions.
Marketing Communications
With your consent, we may send updates, educational content, or promotional offers. You may unsubscribe at any time.
Legal Compliance
Where required to comply with applicable laws, regulations, or lawful requests.
Disclosure of Personal Information
We do not sell your personal information.
However, we may share information with carefully selected partners where necessary to operate our business, including:
- Secure payment processors
- Shipping and fulfilment providers
- Technology platforms supporting our store
- Analytics services that help improve performance
These providers are required to handle your data responsibly and securely.
We may also disclose information if required by law or to protect the rights, safety, or integrity of GhamaHealth and our customers.
Cookies and Website Technologies
Our website uses cookies to:
- Enable essential site functionality
- Remember your preferences
- Improve performance
- Support relevant marketing
You may adjust your browser settings to disable cookies; however, doing so may affect certain website features.
For additional details regarding platform-specific cookies, you may review Shopify’s Cookie Policy.
Data Security and Retention
We implement appropriate technical and organisational safeguards designed to protect your personal information.
While no system can guarantee absolute security, we continuously maintain practices aimed at preventing unauthorised access, misuse, or disclosure.
We retain personal information only for as long as necessary to:
- Provide our services
- Meet legal obligations
- Resolve disputes
- Maintain business records
Children’s Privacy
GhamaHealth does not knowingly collect personal information from individuals under the age of 16.
If you believe a child has provided personal information to us, please contact us so we can promptly remove it.
Your Rights and Choices
Depending on your location, you may have the right to:
- Request access to your personal information
- Correct inaccurate data
- Request deletion where appropriate
- Opt out of marketing communications
To exercise any of these rights, please contact us using the details below. We may need to verify your identity before processing requests.
International Data Transfers
Some of our service providers may operate outside Australia. When information is transferred internationally, we take reasonable steps to ensure it is handled securely and in accordance with applicable privacy standards.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
The latest version will always be published on this page with the updated revision date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
GhamaHealth
Phone: +61 2 9683 2598
Email: info@ghamahealth.com.au
Address: 26 Artisan Road, Seven Hills NSW 2147, Australia
Commercial premises only — not open to the public.